Privacy Policy

1. Introduction

Plenfy ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website plenfy.fr or use our services.

This policy complies with the EU General Data Protection Regulation (GDPR) and French data protection laws.

2. Data Controller

Plenfy is the data controller for the personal data we process. You can contact us at:

• Email: hello@plenfy.fr
• Address: France

3. Information We Collect

3.1 Information You Provide

• Contact information (name, email, company)
• Messages and inquiries through our contact forms
• Information provided during consultations or training sessions

3.2 Information Automatically Collected

• IP address and location data
• Browser type and version
• Pages visited and time spent on our website
• Referral sources
• Device information

4. How We Use Your Information

We use your personal data for the following purposes:

• Responding to your inquiries and providing customer support
• Delivering our development and training services
• Improving our website and services
• Sending relevant information about our services (with your consent)
• Complying with legal obligations

5. Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide information or agree to marketing communications
• Contract: To fulfill our contractual obligations when providing services
• Legitimate interests: To improve our services and website functionality
• Legal obligation: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who help us operate our website and deliver services
• Legal authorities when required by law
• Professional advisors (lawyers, accountants) under confidentiality agreements

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Contact information is typically retained for 3 years after last contact, unless you request earlier deletion.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at hello@plenfy.fr. You also have the right to lodge a complaint with the French data protection authority (CNIL).

9. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience. See our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. International Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last updated" date.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

• Email: hello@plenfy.fr
• Subject line: "Privacy Policy Inquiry"